NestTend

NestTend Account Deletion Policy

Last updated: September 28, 2026

You can delete your NestTend account and data at any time, right in the app. This page explains how, what we delete and what we keep.

Delete Your Account in the App

  1. Open NestTend and go to Settings → Delete account.
  2. Review what will be removed, then confirm your identity when asked.
  3. Tap Delete account.

Want a copy first? Use Settings → Export your data before you delete. Deleting your account cannot be undone.

If You Can't Use the App

If you no longer have the app or can't sign in, email support@gaboapps.com from the email address on your account with the subject "Delete my NestTend account". If you signed in with Apple using "Hide My Email", or you no longer have access to that address, tell us how you sign in and we will help you verify that the account is yours. We will confirm by email when the deletion is complete.

What We Delete

  • Your sign-in account, including your name, email address and any Apple or Google sign-in connection
  • Your properties, rooms, appliances and systems
  • Maintenance plans, reminders and service history, including costs and notes
  • Photos stored on your device and on our servers
  • Items in Recently Deleted
  • Your push notification registration and reminder preferences

All scheduled reminders are cancelled, and the records and photos on your device are removed.

What We Keep

Our subscription provider, RevenueCat, and the App Store or Google Play keep records of purchases as needed for billing, refunds, tax and fraud prevention. Crash and error reports, which do not include your name, email, household records or photos, are kept for a limited period by our error reporting provider. We may also keep limited information where we are legally required to.

Deleted information may remain in our providers' encrypted backups for a limited time until those backups expire, and is not used during that time.

How Long It Takes

Deletion starts as soon as you confirm. Online data is queued for permanent removal and is usually gone within minutes; we complete every deletion within 30 days.

Delete Some Data Without Deleting Your Account

You can delete individual appliances, plans, service records or properties at any time. Deleted properties and appliances move to Recently Deleted, where you can restore them for 30 days before they are permanently removed.

Subscriptions

Deleting your account does not cancel a NestTend Pro subscription. Cancel it first in your App Store or Google Play account settings to avoid being charged again.

Questions

See our NestTend Privacy Policy for more about how we handle your information, or email support@gaboapps.com.